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Christmas Opening Times

We would like to wish everyone a very Merry Christmas and a Happy New Year!


Please note our office opening hours below. There will be telephone support from the 23rd December until we open as normal on the 2nd January.


This is an image of a Christmas tree on a purple background. The text reads as follows - Carer Support West Cumbria: Christmas Opening Hours. 23rd December, 9am to 5pm. 24th December, 9am to 12pm. 25th December, Closed. 26th December, Closed. 27th December, 10am to 3pm. 30th December, 10am to 3pm. 31st December, 10am to 3pm. 1st January, Closed. 2nd January, open as normal. Please note it will be telephone support only between the 23rd and 31st December inclusive.

If you are concerned about an adult (over 18) over the holidays:

 

If you believe them to be at risk of immediate danger call the Police using 999.

 

To get in touch with Adult Social Care during office hours (Monday to Thursday: 9am to 5pm, Friday:  9am to 4.30pm) call 0300 373 3732 or email customerservicesASC@cumberland.gov.uk

 

At all other times (including bank holidays) please contact the Emergency Duty Team on 01228 526690.

 

There is a pale blue circle with purple text that reads "Mental Health Support". Around the circle are a series of purple, blue, and orange speech bubbles listing mental health services. The include:

Samaritans: Crisis listening service. 116 123 (open 24/7)

CALM: 0800585858 (open 5pm to midnight)
NHS 111: 111. Select the mental health crisis option (open 24/7)

SANEline: If you're supporting someone else with a mental health proble. 03003047000 (open 4:30-10pm)

National Suicide Prevention Helpline: 08006895652 (6pm-midnight)

Papyrus Hopeline: If you're under 35 and struggling with suicidal feelings or concerned about a young person who might be struggling. Call 08000684141 or Text 07786209697. (Open 24/7).

SHOUT: Text SHOUT to 85258 (open 24/7).

Mind Support Line: 03001021234. (open 9am to 6pm, monday to friday).

If you are concerned about a child or young person (under 18) over the holidays:

 

If you believe them to be at risk of immediate danger call the Police using 999.


If you have significant concerns about a child you should contact the Cumbria Safeguarding Hub by calling 0333 240 1727 or email safeguarding.hub@cumberland.gov.uk

 

 If you require a response outside of working hours (Weekends, Bank Holidays and between 5pm (4:30pm on Fridays) and 8:00am during the week) please contact the Emergency Duty Team on 0300 373 2724.


To speak to the Children and Families Information Service you should call 03457 125 737 or email childrens.information@cumbria.gov.uk


There is a dark green background with red and gold baubles, streamers and stars. There are white snowflakes placed haphazardly. The white text reads "We would like to wish all our carers and friends a very Merry Christmas and a happy new year!"

 

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